RETURNS + EXCHANGES

Returns

While we strive to get your complete satisfaction on all personsofinterest.ca orders, we understand that sometimes items need to be returned. We accept returns within 30 days of invoice date as long as there’s at least 80% of the product remaining. Please note: This applies to fragrance products only; candles that have been used may not be returned.

Return Instructions

Please email info@personsofinterest.ca

  • Once authorized, please send to the following address. Please note, PERSONS OF INTEREST does not cover return shipping; customer can select the return shipping method.

Kleinburg Showroom Location
10480 Islington Ave, Kleinburg, ON L0J 1C0


Exchanges

Damaged Or Missing Products

Please contact us immediately at Please email info@personsofinterest.ca if you receive a damaged product (broken bottle, tube or closure), or if you are missing an item in your order. We will either track your package or replace the damaged items at our expense. For exchanges, all damaged items must be sent to our offices for a new unit.


Shipping Notice

International Shipping

International shipping may incur additional customs costs that are the responsibility of the customer.